Resident Testimonials


Unsolicited written comments from residents and family members.


Unlike so many "Reviews," every one of the comments posted about New Horizons is identified, and the original written comments from residents or their family members are available in New Horizons' files.


They were incredible--they even dusted every book on the book shelf! They were amazing! Edgar did a fabulous job, as he always does, on the carpet. They even put up my wreath and the angel on top of the Christmas Tree. We are so happy. We've been here five years now and we just love it. My husband's health has improved since we got here. Megan Desnoyers, Marlborough
 
 
I wanted to let the team at New Horizons know how deeply appreciative I am for all that you did for [my father]. He very much enjoyed his time there. New Horizons is a special place for many families. I will always be grateful and appreciative. Jerry Hajjar, Newton
 
 
Too bad that I had to wait to grow old to live here. Ginny Schwenn, Marlborough
 
 
I want to capture a few words of reflection and thanks for the excellent care provided to my parents Ted and Emily Kennedy during their 11-year stay at New Horizons.

My parents came to New Horizons at a time when they both needed some extra help with care and the luxury of not having to worry about meals and housekeeping. They made new friends and enjoyed many of the activities. My son and I celebrated most of the big holidays with them, and enjoyed the festive setting and delicious food that was served.

As their care needs increased, the personal care attendants and nurses were attentive, compassionate, and always seemed to have a sense of humor. I felt that my parents were always treated with dignity and respect.

My son and I are grateful to the entire staff and healthcare providers who were there for them faithfully for all those years. I have spoken highly of New Horizons to many of my friends and acquaintances in the community and will continue to do so. Patricia Kennedy and Trenton Vartabedian, Marlborough
 
 
My mother has been living here for about 7 years and she is having fun most everyday with her many friends. She'll often tell me how much she appreciates our selecting New Horizons for her. We hold [the Cummings organization] in the highest regard for their wonderful philanthropy and how they manage New Horizons. They have gathered talented and understanding management and service-oriented employees at every level of responsibility in their companies. Thank you. Five-star Facebook review by Alan Brooks
 
 
Know how much we appreciate all the great work you have accomplished on behalf of all our Sisters at Good Shepherd Center. [Y]ou have provided our Sisters with beautiful surroundings both inside and outside of Good Shepherd Center. [T]his has enabled them to live fully and joyfully. Province Leader Sister Maureen McGowan and all the Sisters at Good Shepherd Center, Marlborough
 
 
New Horizons in Marlborough is extremely well managed. The administrative staff bent over backwards to meet my mother's needs. There are many group activities for residents, the food is excellent, and the VNA staff will do a detailed care plan that the staff follows to ensure your loved one is well cared for. I would definitely recommend the independent and assisted living facilities, as my mom was in both and both are great. Susan Corriher, Charlotte, NC
 
 
Recommending [New Horizons] to everyone I know... Every senior should live here! Elizabeth "Betty" Barton
 
 
On behalf of the entire Mahon family, I should like to express our sincerest thanks, as well as much deserved recognition and grateful appreciation of your stellar employees at New Horizons at Choate in Woburn. Your entire staff of dedicated and hardworking employees were at all times respectful, kind, thoughtful, dependable, helpful, and compassionate to our Dad. New Horizons was not just a place that our Dad lived-it was a place that he called his home.

Thank you for your outstanding leadership and stewardship that ensures that New Horizons is an outstanding example of a home that values dignity, respect, and compassion for all its elder residents. Catherine Harrington-Mahon and the all the Mahon family, Winchester
 
 
I would like to thank you and your wonderful staff for allowing my mother, Carolyn Johnson, to reside at New Horizons for the last 5 years.

I never met anyone at New Horizons who did not go above and beyond.

I am forever grateful to you and to New Horizons and their wonderful staff. Thank you. Nancy Paris, Woburn
 
 
Linda and I moved to New Horizons three years ago and we love it. The people who take care of the property do a wonderful job. Mike and Rudy on the outside and all of the staff in the dining room are fabulous. The management does a great job solving issues before they turn into disasters. In a nutshell, it is great place to live, where you are respected and people want to help you. Everyone is friendly and courteous. Thank you. John B. Townsend
 
 
My mother-in-law loves this place, so do we. Great environment, awesome people, and did I mention the food? Veymer Vey-cabrera, Waltham